Many people in West Texas don’t have the luxury of frequent repeat visits. Care may happen across multiple settings—an urgent care visit, a hospital admission, outpatient imaging, and follow-up with specialists. That creates multiple handoffs where information can get lost, misread, or acted on too late.
In practice, diagnostic error often isn’t one single moment. It’s commonly a chain:
- symptoms reported across visits (sometimes with inconsistent detail)
- abnormal results filed without prompt escalation
- imaging or lab findings that weren’t treated as urgent
- delays in ordering confirmatory testing
- communication gaps between providers and facilities
When automation is part of that chain, the “why” can become murky: the tool may suggest a likely condition, but the clinician still must verify with objective findings, rule out alternatives, and document reasoning—especially when symptoms don’t fully match.


