In Erie, many people receive care across different settings—hospital emergency departments, outpatient clinics, regional imaging centers, and follow-up appointments spread over days or weeks. When a diagnosis is delayed or incorrect, the “how did we get from symptoms to diagnosis?” question becomes crucial.
If automated tools were part of the care process, the key issue is often not “Was the software wrong?” but whether the clinical team responded appropriately to the information it produced.
A lawyer focusing on diagnostic errors will look for:
- Which systems generated outputs (clinical decision support, imaging interpretation tools, triage algorithms)
- How clinicians documented their review of results
- Whether abnormal findings triggered timely follow-up
- Whether handoffs (ER to inpatient, inpatient to outpatient, clinic to imaging) left gaps


