Dover patients may encounter diagnostic delays through systems that move quickly—busy urgent care settings, hospital departments during peak hours, and follow-up processes that rely on electronic routing. In these environments, automated tools can affect:
- Triage decisions (what level of urgency a patient is routed to)
- Imaging and lab workflows (who reviews results first and how alerts are handled)
- Clinical decision support (recommendations that may be treated as “default”)
- Charting and communications (what gets documented and what gets missed)
The key point for families is this: the question usually isn’t whether an AI tool existed. The question is whether the care team used the information responsibly and whether the process failed in a way that contributed to harm.


