Wake Forest is a suburban community where people often move between primary care, urgent care, imaging centers, and larger hospital networks. Diagnostic mistakes can surface at multiple points:
- Triage and routing: Symptoms that should trigger escalation sometimes get channeled into a lower-acuity pathway.
- Follow-up breakdowns: Abnormal results can stall when a referral is delayed, paperwork is incomplete, or the next step isn’t clearly communicated.
- Imaging and lab interpretation: Even when the “right” tests are ordered, errors can occur in interpretation, timing, or how results are acted on.
- Automation-influenced documentation: Tools that draft notes or highlight “likely” conditions can unintentionally narrow the clinical lens.
When AI or automation is involved, the key question isn’t whether the technology is “smart.” It’s whether the care team verified the output, treated it as advisory when appropriate, and responded properly when facts conflicted with the recommendation.


