Many diagnostic injuries in the Piedmont Triad don’t happen in one place. They unfold across:
- an urgent care visit after symptoms flare
- a follow-up with a primary care provider
- imaging or lab work routed to another facility
- a specialist appointment scheduled weeks later
In that chain, a delayed diagnosis can occur when abnormal results aren’t acted on quickly, when handoffs miss key context, or when risk alerts are generated but not escalated properly.
If AI-assisted processes were used—such as imaging triage support, lab interpretation workflows, or decision support recommendations—the question becomes: Did clinicians verify and respond appropriately to the tool’s output? And did the system documentation show that someone caught the risk before harm increased?


