Many Bozeman patients move through multiple care touchpoints—an urgent visit, imaging or lab work, then a follow-up appointment. The problem is that diagnostic mistakes often hide in the gaps:
- abnormal test results that weren’t flagged or acted on
- symptoms that were minimized because they “fit” the first working theory
- follow-up instructions that weren’t followed (or were unclear)
- handoffs between clinicians and departments that didn’t fully capture prior findings
If AI or automated clinical decision support played a role—such as risk scoring, imaging triage, documentation assistance, or lab interpretation prompts—the legal focus is usually broader than “the software was wrong.” The question becomes whether the care team appropriately verified and responded to the information available at the time.


