In and around Flat Rock, people frequently move between care settings—family practice to urgent care, urgent care to a hospital department, then follow-up testing and referrals. Diagnostic problems often surface during those transitions:
- Abnormal results not escalated quickly after a visit or discharge
- Follow-up instructions that don’t match the risk level in the chart
- Imaging or lab updates filed but not acted on promptly
- Symptoms routed through triage tools that underweight red flags
- “Screened out” complaints because the initial assessment didn’t fully capture the patient’s history
Even if an automated tool suggested a likely condition, a legal issue may arise if the care team treated that suggestion as a conclusion instead of a starting point.


