If you live in Overland Park, Kansas, you already know how quickly “busy” can turn into “critical.” You might have rushed through work before an urgent care visit, waited on follow-up after a test result, or trusted an electronic recommendation during a busy clinic day—only to learn later that symptoms were missed, misread, or not acted on in time.
When diagnostic error involves AI-assisted tools (clinical decision support, risk scoring, imaging or lab workflows, automated triage), the questions get more complicated fast: What did the system flag? Did staff treat it as guidance or as a substitute for judgment? Were abnormal results escalated appropriately? And, most importantly for Kansas residents, what evidence must be preserved now to protect your claim later.

