In Fishers-area hospitals and clinics, many workflows rely on electronic health records, decision-support prompts, imaging/radiology systems, and other automated steps. Sometimes those tools are helpful. Other times, they can contribute to an error when:
- a clinician treats a risk score or recommendation as more definitive than it is
- abnormal findings are routed to the wrong place—or buried under routine results
- follow-up instructions are generated by templates but not clearly verified with the patient
- lab or imaging reports are present, but acknowledged late or inconsistently
A key point: the legal question usually isn’t “was the software wrong?” It’s whether the care team met the expected standard of care while using (or responding to) those tools.


