In Skokie, many patients split care across multiple providers and facilities—especially when symptoms worsen after hours or when referrals take time. Diagnostic errors often show up during:
- Urgent care → imaging/referral handoffs (when abnormal findings aren’t escalated)
- Primary care → specialist transitions (when symptom history or test results don’t follow the patient clearly)
- Hospital discharge → follow-up (when instructions are vague or critical follow-up is missed)
- Lab/imaging result ingestion (when reports arrive late or aren’t tied to ongoing symptoms)
If AI tools were part of triage, decision support, imaging read assistance, risk scoring, or documentation, the problem is rarely “the software alone.” The legal question is whether the clinical team and system handled the information responsibly—especially when there were red flags that required verification or escalation.


