Charleston-area families often encounter diagnostic delays through familiar pathways: urgent care visits before conditions worsen, referrals that take time to schedule, imaging and lab results that sit in a system until someone flags them, and follow-up instructions that get lost amid daily life.
When automated tools are involved—such as clinical decision support, imaging triage software, risk scoring used for routing, or documentation assistance—the danger is not “AI did it.” The legal issue is usually whether the care team and facility treated AI outputs as sufficiently verified, and whether the workflow supported timely escalation when symptoms didn’t match the initial conclusion.
In other words: the question is often not whether an algorithm existed, but whether the system’s recommendation was appropriately checked against objective findings and the patient’s condition.


