In many Illinois hospitals and clinics, automated systems may support parts of care, such as:
- routing patients to the “next best test”
- flagging (or failing to flag) abnormal results
- assisting with imaging review summaries
- suggesting risk scores for triage
A key issue in AI misdiagnosis cases is that the error is often not “the software did it.” Instead, the legal question usually becomes: did the care team verify and document the information the system generated, and did they escalate when the situation required it?
For Bourbonnais families, this can show up after an ER visit, an urgent care follow-up, or repeat appointments where symptoms didn’t improve as expected.


