Modern healthcare increasingly uses systems that assist with triage, imaging review, lab interpretation, and documentation. Those tools can be helpful—but they can also contribute to harm when they’re treated as more reliable than they truly are.
In real Holly Springs cases, the “wrong diagnosis” story often isn’t only about one incorrect conclusion. It can involve:
- A clinician giving too much weight to an automated risk score
- A delayed review of abnormal imaging or lab results
- Inconsistent handoffs between urgent care, primary care, and the next facility
- Documentation that doesn’t reflect what was communicated to the patient
A lawyer can help identify whether the error was tied to clinical judgment, workflow design, or how information was routed and acted on—especially when AI-like outputs were involved.


