In many cases, the issue isn’t that a computer “made a mistake.” It’s that a care team may have relied on automated outputs without adequate verification, or the system may have routed you through a faster pathway that didn’t catch warning signs early.
Local examples we see in Florida include:
- Urgent care or ER triage that categorizes symptoms in a way that delays the next diagnostic step
- Imaging review workflows where software flags findings, but follow-up doesn’t happen quickly enough
- Lab interpretation and result handling where abnormal results aren’t acted on promptly
- Documentation assistance tools that affect what clinicians record (and what they don’t)
If your case involves a tool-based workflow, a key goal is determining how the information was used, who saw it, and what should have happened next under the standard of care.


