Many Norwich residents experience diagnostic problems through a familiar sequence:
- Urgent care or ER visits for symptoms that come and go
- Imaging and lab testing ordered, then reviewed later
- Follow-up appointments that depend on referrals, scheduling, and communication
- Progression of illness before the correct diagnosis is recognized
If an automated workflow influenced what was flagged, how results were routed, or what clinicians were prompted to consider, the legal focus often becomes less about “the AI made a bad call” and more about how the care team handled the information—including what they should have verified and when.


