In many hospitals and outpatient settings around San Jose, clinicians may use tools that help with risk scoring, imaging review support, documentation prompts, lab result routing, or triage recommendations. Those systems can be useful—but they also introduce new failure points.
A legal claim may turn on questions like:
- Did the clinician treat an automated recommendation as more certain than it actually was?
- Were abnormal results routed correctly, or did they get buried in workflow?
- Was follow-up required under the facility’s process, and did it happen?
- Were safety-net instructions clear and acted on?
Our work is to translate the medical record into a clear, evidence-based narrative: what the team knew at the time, what a reasonable approach would have been in that moment, and why the error mattered.


