In Redlands and the Inland Empire, patients often rotate through urgent care, primary care, imaging centers, and hospital systems—sometimes across multiple organizations. That’s where diagnostic mistakes can compound:
- Records don’t move fast enough between facilities.
- Abnormal lab or imaging findings aren’t clearly flagged for follow-up.
- A patient returns for worsening symptoms, but the earlier “almost there” evaluation delays the correct diagnosis.
When technology is involved—such as risk scoring, imaging interpretation support, or automated triage—errors can hide behind “system recommendations.” The key question isn’t whether the tool existed; it’s whether the care team verified the output, escalated when risk indicators warranted it, and documented the reasoning.


