In many cases, the problem isn’t that “AI replaced a clinician.” It’s that AI or automated tools may have shaped what happened next—such as:
- Triage or routing decisions that sent you to the wrong level of care
- Clinical decision support prompts that were followed too quickly or without adequate verification
- Imaging or lab workflow steps where abnormalities were missed, delayed, or not escalated
- Documentation assistance that affected what was recorded and what was acted on
In a San Luis context, these issues can be especially frustrating when someone seeks care during limited hours, after work, or while trying to manage symptoms at home before they escalate. The legal question becomes: What did the care team know at each point, and what should have been done with that information?


