Cottonwood patients often move through a mix of primary care, urgent care, imaging centers, and emergency departments—sometimes during busy travel seasons when wait times and handoffs can be stressful. When care is split across providers, the risk of missed details increases:
- Test results not clearly communicated between visits
- Abnormal imaging/lab findings not acted on promptly
- Follow-up instructions that don’t lead to timely re-checks
- Clinical decision support or AI-assisted recommendations treated like a final answer instead of one input
In many cases, the dispute isn’t simply “the diagnosis was wrong.” The legal question is whether the care team’s decisions stayed within the standard of care for the information available at the time.


