Novi’s day-to-day healthcare routines can create “handoff” moments where errors are more likely:
- Multiple providers and pharmacies: A patient may be seen by one clinician and have prescriptions filled elsewhere.
- Refills that happen quickly: Busy schedules and repeat prescriptions can lead to missed updates (dose changes, discontinued meds, or new allergies).
- Hospital-to-outpatient transitions: Discharge instructions can differ from what the pharmacy label says—or what the next provider expects.
- Michigan insurance and prior authorization friction: Delays can lead to substitutions or changes that require careful verification.
When something goes wrong, the key question isn’t only whether a wrong dose or wrong instruction occurred. It’s whether the responsible parties followed Michigan-accepted safety practices for prescribing, dispensing, and administering medications.


