Medication issues don’t always look dramatic at first. Often, the problem emerges days later when symptoms don’t line up with the medication instructions you were given.
In Richmond, common scenarios we see include:
- Wrong strength or formulation dispensed from a prescription (the bottle looks right, but the dose is not).
- Confusing instructions after a visit—especially when a new prescription is added to an existing medication list.
- Missed interaction warnings between medications that were started close together.
- Chart and medication list mix-ups during transitions of care (for example, from urgent care or hospital discharge back to outpatient treatment).
- Refill-related errors when a pharmacy repeats an order that was outdated, incomplete, or changed by another provider.
If the medication was incorrect or the instructions were wrong, the legal question becomes: what should have been verified, and what went wrong in the process?


