In Dover, patients often move between settings quickly—urgent care visits, hospital discharge, follow-up appointments, and pharmacy pickup. Those handoffs are exactly where medication errors can slip in:
- Discharge instructions that don’t match what’s on the prescription label
- Short-staffed pharmacy workflows leading to missed strength or dosage checks
- Medication lists that weren’t updated after a change in care
- Electronic order transmissions that get transcribed incorrectly into the dispensing system
When the error is tied to a handoff, the case usually turns on documentation: what was ordered, what was dispensed, and what the patient was actually told to take.


