In practice, many injury claims in the Merrimack Valley turn on the timeline—what happened first, what should have been done next, and whether follow-up was arranged and acted on.
AI tools may ask for “severity” and “recovery time,” but they can’t see details like:
- Whether discharge instructions were followed
- Whether test results were communicated promptly
- Whether symptoms were reassessed after an ER visit
- Whether “routine follow-up” actually occurred
In Massachusetts, those documentation details can be crucial because they help establish causation—the link between the provider’s conduct and the harm. If follow-up was delayed or missed, the defense often argues the outcome was unrelated or would have happened anyway.


