In suburban communities like Wheaton, it’s common for patients to move between providers—primary care, urgent care, imaging centers, and then the hospital—sometimes across multiple visits. When a serious complication occurs, the story is rarely contained in one document.
That’s why our early work emphasizes:
- Building a clean timeline across admissions, tests, consultations, and discharge
- Identifying where communication broke down (between units, shifts, or specialties)
- Highlighting what was documented versus what should have been documented


