In a smaller city, people often assume “someone will remember” or “footage will still be there.” In reality, the opposite is common.
In Florence—where traffic patterns change throughout the day and many intersections and commercial areas rely on short-retention surveillance—critical video can be overwritten quickly. Likewise, partial vehicle information (a plate fragment, color/trim, direction of travel) becomes harder to recall once you’re dealing with pain, swelling, and follow-up medical appointments.
**The earlier we start, the more likely we can locate: **
- nearby surveillance that may be retained for a limited time
- traffic control/incident information from the area where the crash occurred
- witness contacts before they change numbers or move on


