Right after an accident, the goal is simple: protect your health and preserve the facts while they’re still available.
- Get medical care immediately (even if symptoms seem manageable). Some forklift injuries—back, neck, soft tissue, and concussion-type injuries—can worsen after the initial shock.
- Report the incident through the workplace process and request a copy of what you sign.
- Write down a timeline while it’s fresh: where you were, what you saw, what the forklift was doing (turning, backing, carrying a load, operating near pedestrians), and any immediate safety issues.
- Document your functional limits: missed shifts, restricted duties, trouble walking/standing, medication side effects, and any work restrictions given by clinicians.
In Massachusetts, delays in treatment and gaps in documentation can become talking points for insurers. Acting quickly helps you avoid that problem.


