Emergency care decisions are made under pressure, and in a suburban community like Katy, the timeline often involves more moving parts:
- Long waits before triage during peak hours (after work, during bad weather, or after local events)
- Care transitions between an ER discharge and urgent follow-up with a clinic or specialist
- Communication gaps when family members provide history while the patient is in pain or stressed
A lot rides on what was written down at the time—vital signs, symptom descriptions, imaging orders, lab results, and what staff documented about follow-up plans.


