Norfolk patients often arrive at the ER after periods of heightened risk—commutes along major corridors, winter weather injuries, farm and industrial work accidents, and weekend event crowds. When people are coming in quickly due to worsening pain, head injuries, or breathing problems, the triage moment becomes critical.
If triage or initial assessment doesn’t match the urgency suggested by symptoms and vital signs, the consequences can compound in a matter of hours. That’s why we focus early on:
- what symptoms were reported and when they started
- the initial vital signs and reassessments
- whether the ER course reflected appropriate escalation
- what discharge instructions or follow-up recommendations were (or weren’t) provided


