Emergency department records are the backbone of these cases. In Framingham, just like elsewhere in Massachusetts, an ER chart may reflect a rapid back-and-forth among triage staff, clinicians, and imaging/lab teams—often while the patient is in pain, frightened, or trying to explain symptoms after a long commute.
The cases we see frequently hinge on questions like:
- Was the initial triage level appropriate for the symptoms reported?
- Were abnormal labs or imaging results reviewed and acted on promptly?
- Did the discharge plan match the patient’s risk level at the time it was written?
- Do the times in the chart match what the patient experienced (and what later doctors documented)?
Those are fact questions your attorney can’t guess at. They require a structured review of the ER record and follow-up medical care.


