In a smaller coastal community like ours, many incidents happen in the same types of places again and again:
- Downtown retail and service buildings where customers move through quickly
- Tourism-related facilities where visitors may be unfamiliar with the space
- Hotels, motels, and lodging areas where elevators are used frequently
- Medical offices and service centers where people are trying to get appointments on time
- Workplaces and mixed-use buildings where staff use elevators during shift changes
Common injury patterns we see in these settings include:
- A misstep on an escalator (step alignment, uneven movement, or unexpected speed)
- Handrail problems (jerking, inconsistent movement, or loss of control)
- Door/gate issues (closing too fast, failing to open fully, or trapping a rider)
- Unexpected motion (a sudden stop, surge, or vibration that throws someone off balance)


