In Bryan, elevators and escalators are part of everyday life—commuting, school and event traffic, shopping runs, and appointments at medical and professional facilities. When an accident happens, the device may be back in service quickly, and the most important details can vanish:
- Surveillance footage can be overwritten on a short schedule
- Building maintenance records may be archived
- Staff recollections fade after busy weeks and events
That’s why the first priority is not just talking about what happened—it’s locking down the proof that links the injury to a preventable safety problem.


