When an elevator or escalator malfunction leads to an injury, the building’s records may be time-sensitive. Maintenance logs, inspection reports, service tickets, and incident documentation are often managed by vendors and property teams who don’t keep everything indefinitely.
In South Carolina, the clock on legal options matters—don’t assume you can gather everything later. The sooner you act, the more likely you can secure:
- The device’s recent maintenance and inspection history
- Any “out of service” or warning notices
- The incident report created by building staff
- Camera footage (if available) from lobbies, stairwells, and adjacent hallways


