Charleston is a busy port city with constant foot traffic—hotels, office buildings, retail centers, and event venues all see high turnover. That matters because:
- Video can disappear fast. Many facilities overwrite surveillance on a short cycle.
- Maintenance logs are time-sensitive. Records about inspections, repairs, and reported defects may not be easy to retrieve later.
- Multiple parties may be involved. Building management, maintenance contractors, and sometimes property owners can each point to someone else.
When the claim process starts late, it becomes harder to reconstruct what happened and what was known before the incident.


