Your first goal is safety and medical care. Your second goal is evidence. The steps below are practical for Manville residents dealing with NJ property owners and insurance processes.
- Get medical attention promptly (even if you think the injury is minor). Some escalator injuries and falls reveal symptoms later.
- Report the incident right away to building management/security and request a copy of the incident report.
- Write down a timeline while it’s fresh: where you were, what the device did, whether there were warning signs or barriers, and how long the device acted unusually.
- Preserve proof you can control: photos of the area, any signage, your visible injuries, and the date/time.
- Be careful with statements to insurers or building staff. In New Jersey premises cases, what you say can be used to argue misuse, assumption of risk, or lack of notice.
If you’re unsure what to say or what to avoid, a lawyer can help you communicate accurately without harming your claim.


