In a community like Troy, elevator and escalator injuries frequently happen in everyday settings—medical offices, retail centers, civic buildings, and larger complexes where foot traffic is steady. That matters because:
- Busy facilities mean video can disappear quickly if it’s not requested right away.
- Multiple contractors may be involved (building management, maintenance companies, repair vendors).
- Communication happens fast after an incident, and early statements can be misunderstood.
Our job is to slow the process down on your behalf—so the facts are captured while they’re still available.


