Elevator and escalator problems can be “cleaned up” fast. After an incident, building staff may limit access, repairs are scheduled, and logs get updated. Cameras may be overwritten, and maintenance vendors may change documentation versions over time.
That timeline matters in Missouri. You may be dealing with:
- Short windows to preserve surveillance and event reports
- Insurance notice requirements after an incident
- Statute of limitations for filing a personal injury claim (your lawyer can confirm the deadline that applies to your situation)
When people wait too long, the case shifts from “what we can prove” to “what we can guess.” We work to prevent that.


