Many injuries here involve environments where people come and go frequently—apartments, professional offices, and mixed-use buildings. That matters because responsibility often gets shared or blurred:
- A building manager may control day-to-day operations, but maintenance may be handled by a separate contractor.
- Tenants sometimes report issues early, while the repair decision and documentation sit elsewhere.
- Video systems and maintenance logs may be governed by vendor policies and retention schedules.
If you wait too long, you can lose the best proof. In Michigan, the claims process moves under strict timelines, and insurers often use delays to dispute causation or injury severity.


