You generally don’t want to wait until you “know everything.” In Indiana, you typically have a limited window to file a claim, and the early days matter for evidence.
Contact a lawyer as soon as possible if:
- You were hurt in a building you don’t control (property manager, landlord, or a facility operator may hold key records)
- You suspect the device malfunctioned (doors closing unexpectedly, jolting motion, uneven steps/handrail issues)
- You’ve been told to wait for an investigation or to provide a statement
- You feel your symptoms are worsening or not matching the initial assessment
Early action can help ensure the right parties are identified and that key documents are requested before they’re lost or overwritten.


