In our experience, the biggest challenge in elevator and escalator injury cases is not the accident—it’s what happens immediately afterward.
In Chesterton, injuries often occur in facilities with ongoing maintenance schedules and multiple vendors. That means key evidence can disappear fast:
- Surveillance footage may be overwritten after a short retention window.
- Maintenance logs and inspection reports may be harder to obtain if you wait.
- The building’s internal incident documentation may be “completed” quickly, limiting what’s captured.
Act early so your claim can reflect what the device was doing, what warning signs (if any) were present, and what the response looked like before the story becomes disputed.


