In a busy city with lots of public-facing buildings, injuries can happen during normal commuting and errands—sometimes when a device seems to be working “most of the time.” In many cases, the key question isn’t only what failed during the incident, but whether the owner or maintenance contractor had a reasonable chance to know.
That means we look for evidence tied to notice and maintenance practices, such as:
- Prior service calls or repair attempts
- Inspection findings showing recurring problems
- Reports from tenants, staff, or visitors about unusual operation
- Whether the area around the device was appropriately secured and marked
When the defense argues the accident was unavoidable, “notice” evidence can be what turns a dispute into a claim.


