After an elevator or escalator injury, your next steps can affect how strongly your claim is supported.
- Get medical care right away (even if you think the injury is minor). Some escalator and elevator impacts don’t show full effects until later.
- Report the incident in writing if you can. Ask for an incident/report number and keep a copy.
- Preserve details while they’re fresh: device location, direction of travel, what it did right before you fell or were struck, and what staff said.
- Request evidence preservation early: ask the property manager (and your lawyer) to preserve maintenance records and any relevant camera footage.
Because many facilities in and around Richton Park, IL use multiple vendors for repairs and inspections, evidence requests often need to be targeted and prompt.


