Many incidents here involve places people visit repeatedly—such as commercial storefronts, mixed-use buildings, and public-facing facilities. That matters because the defense often points to a single “moment” of the accident. But in real life, safety failures can come from:
- Deferred maintenance that builds up over time
- Repairs performed after complaints, but not properly corrected
- Changes in building operations (construction, tenant turnover, seasonal staffing)
- High pedestrian traffic that increases the chance of falls and awkward recovery attempts
Our job is to look beyond the instant of impact and connect it to the safety system that was supposed to prevent it.


