After an accident, the first priority is medical care. The second priority—especially in Illinois—is preserving evidence before it disappears.
In many claims, the most important information is not what you remember in the moment; it’s what the building and maintenance providers documented around the time of the incident. That can include:
- maintenance and inspection notes
- reported malfunctions and prior service calls
- work orders showing when defects were found (and whether they were corrected)
- surveillance footage and incident logs
Timing matters. If you wait, footage may be overwritten, and maintenance records may become harder to obtain. A Hazel Crest elevator injury lawyer can help you move early while you’re still recovering.


