In many claims, the dispute isn’t “did you get hurt?” It’s whether the building and maintenance team acted reasonably to prevent foreseeable hazards.
That usually means the case turns on documents tied to safety obligations, such as:
- maintenance and inspection history for the specific device
- repair work orders and callbacks
- records of prior complaints or reported irregular operation
- who performed the work and when
Because elevator and escalator issues can be intermittent, the timeline is critical. If the device was later “fixed,” defense teams may argue the hazard was gone before you were injured. Our job is to build the timeline so your injury is connected to the condition that existed at the time of the accident.


