In Windsor and nearby communities, many incidents involve:
- Mixed-use and commercial properties where management changes hands or maintenance is handled by contractors
- High-traffic retail and service locations where escalators and elevators are used continuously (and minor operational issues can worsen)
- Multi-unit housing and tenant-controlled spaces where responsibility for repairs can get disputed
That matters because liability often turns on a practical question: Who had the duty to keep the device safe on the day of the incident—and who had the records showing it?


