In many Severance cases, the “story” isn’t the dramatic malfunction people expect. More often, the injury is tied to a preventable breakdown in safety routines—for example:
- A door/gate that closes too quickly or acts inconsistently
- An escalator step or handrail that behaves unpredictably
- Lighting or signage that doesn’t clearly warn of a hazard
- A device that was reported as acting up but wasn’t adequately addressed
Because these incidents can involve multiple responsible parties (property owner, building management, and maintenance contractors), the early investigation matters. The longer you wait, the more difficult it can be to obtain logs, repair history, and incident documentation.


