After an elevator or escalator incident, key proof can disappear fast:
- Maintenance logs may be overwritten or archived on a vendor schedule
- Surveillance footage can be deleted as systems “cycle”
- Witness memories fade—especially when the building is high-traffic and staff turnover is common
- Repair work may be performed before anyone preserves the device condition
Starting early helps ensure the timeline is accurate, and it supports credibility when insurers try to narrow causation or argue the condition was “unnoticeable.”


