While every case is different, Durham residents often run into patterns like these:
- Abnormal imaging or lab results not followed through: A report may be finalized, but the patient doesn’t receive clear instructions, timely updates, or the right referral.
- Handoff gaps between providers: Care may shift from urgent care to primary care to a specialist, and the “next step” can get lost in communication.
- Symptoms that keep returning—without escalation: When you’re seen more than once and the same diagnosis doesn’t fit the full picture, the record should show reassessment—not just repeated reassurance.
- Appointment delays and system bottlenecks: In a busy metro area, delays in scheduling follow-ups, obtaining test copies, or coordinating specialty care can compound harm.
If your experience involved missed follow-up, unclear escalation, or unexplained gaps between visits and results, those are the kinds of decision points your attorney will look for first.


