In suburban communities like Randolph, it’s common for people to move between:
- primary care visits,
- urgent care appointments,
- imaging centers,
- and specialist referrals.
Each handoff creates a risk: abnormal imaging or lab results may be documented, but the “next step” can get stuck—sometimes in a portal message, sometimes in a faxed referral, and sometimes simply because nobody re-triaged the problem when symptoms persisted.
A strong delayed diagnosis case in Randolph Town often turns on proving what was known at the time and whether the next action that a reasonable clinician would take actually happened.


