In Richmond, people frequently get care across multiple settings—urgent care, primary care, ER visits, imaging centers, and specialists. That “handoff” pattern matters. Diagnostic delay claims often hinge on questions like:
- Who saw the abnormal lab or imaging report?
- When was the result supposed to be communicated?
- Was follow-up recommended—and did anyone actually track it?
- Did symptoms worsen during the gap between visits?
When the medical record is fragmented, it’s easy for key facts to slip through the cracks. A local attorney approach typically starts by reconstructing the sequence of events: the initial complaints, the tests ordered, the results documented, and what (if anything) was done next.


